Our All-in-One Platform: Your Partner in Growth

The Clinician license is required for users who conduct patient visits or create clinical documentation. The Core Team license is for support roles and does not include conducting patient visits or creating clinical documentation.

Yes. SigmaMD is offered as a month-to-month subscription with no annual contract required, giving practices the flexibility to adjust as their needs evolve.

SigmaMD pricing is not based on the number of patients in your practice. Costs are tied to the number of Clinician and Core Team licenses. A per-member fee only applies to patients enrolled in Group Plans (e.g., employer plans). There is no per-member cost for retail patients.

Billing does not begin until your go-live or soft launch date. The practice won't be charged during onboarding or setup.

The Clinician license provides full clinical access, including charting, AI Scribe, telehealth, scheduling, messaging, ePrescribing, lab and imaging ordering, billing tools, and advanced care workflows. It’s designed for providers conducting independent patient visits and managing complete clinical encounters.

Yes. eRx, EPCS, and PDMP are all included with the Clinician license at no additional cost from SigmaMD. For PDMP, some states may require an annual fee.

We are committed to a seamless transition of your practice to SigmaMD without disrupting operations. Whether it's importing CCD, FHIR, or PDF documents from your existing EHR or securely transferring card and ACH data in a PCI-compliant manner, we ensure a smooth process every step of the way.

SigmaMD provides both onboarding and ongoing support. Before launch, we conduct an onboarding session to review your account configuration, membership setup, and key integrations. After launch, we provide ongoing support via email (and phone if needed), a detailed Help Center, biweekly Office Hours, and the SigmaMD Facebook Community for peer-to-peer collaboration.

Credit card payments are charged at 2.4% + $0.15 per transaction, and ACH transfers are $0.15 each — these fees are paid by the practice.

Practices can optionally enable credit card surcharge, which passes the credit card processing fee to the patient. When enabled, a 2.99% fee is added to credit card payments only (debit and ACH are not affected), and the practice receives the full invoice amount. The fee appears as a separate line item on the patient's invoice. Surcharge is not available in Colorado, Connecticut, Maine, Massachusetts, and Oklahoma.