EMR-Integrated Patient & Team
‍Communication

Deliver personalized, timely care securely with our HIPAA-compliant Communication solutions.

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The SigmaMD messaging inbox, showing the list of patient conversations, an open chat thread with a patient, and the patient details panel alongside it.

Key Benefits of the SigmaMD Communication Tools

Intelligent Chat

Simplify your workflow with our Chat solution directly integrated into the SigmaMD EMR, ensuring seamless communication history.

Effortless Televisits

Streamline your workflow with our HIPAA-Compliant telemedicine solution, accessible with a single click directly from the patient chart.

Care Coordination

Enhance care coordination with our eFax solution to securely send and receive essential patient documents.

Chat Messaging

Message patients securely, without the phone tag

HIPAA-compliant chat keeps each patient conversation in one thread, tied to the chart. Assign an owner, add followers, write internal notes the patient never sees, tag it, and resolve it when it is done. Your team can message each other the same way.

A SigmaMD chat thread between a clinician and a patient about a sore throat, showing sender names and timestamps
A SigmaMD video visit in progress, with the patient on screen, the clinician in a corner tile and call controls below

Telehealth

Start a video visit from the chart in one click

Launch a televisit from the patient's chart. They get a link by SMS or email that opens in their browser on desktop or mobile — no app to download and no account to set up. Sigma Scribe can record the visit and draft the note while you talk, and you can start the call with a linked caregiver instead.

Fax & Scan

Faxes and scans land in one shared inbox

Send and receive faxes without a machine, and scan straight in from your office scanner. Read, annotate and reply to a document, assign it to a colleague, star it, and file it to the right chart — with filters by assignee, patient, contact and source.

An inbound fax opened in SigmaMD, showing a laboratory report with results, reference ranges and flagged values
The SigmaMD chat inbox with its filter panel open, offering filters for chats with patients or team, assignee, chat type, follower, patient and membership.

Routing & Triage

Every message reaches the right person

Patients pick why they are writing, and your practice decides who that chat type goes to — so it arrives already assigned. Flag it urgent, add followers who need to watch, share photos and documents in the thread, and filter the inbox by type, assignee, follower, tag or patient, with notification settings per person.

Telephony icon

Telephony — coming soon

Calls and voicemail in the same inbox

Voicemail transcribed and summarised, call history alongside the patient's record, and callbacks tracked like any other piece of work. Telephony is in design now and is not yet available.

SigmaMD calls inbox showing a voicemail with an AI summary and full transcript beside the patient record

Your Expertise Drives Our Priorities:
We Listen, You Matter!

Dr. Kelli Peiffer
“The chat is as simple as texting on a phone, but on a HIPAA-compliant app. My patients love that they can send photos of a rash, and it is easy to upload forms, results and letters straight into the message. If I recommend rehab exercises, I paste the link right into their chat.”Dr. Kelli Peiffer
West Side Concierge Medicine
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